General web terms and conditions
Please read the following Terms and Conditions carefully.
Ipswich & West Moreton Clubhouse Association Incorporated ABN 26 376 231 863 trading as Jacaranda Clubhouse is registered as a charity (ACNC registration) and is a Public Benevolent Institution with endorsed Deductible Gift Recipient status.
By using the pages in this site, you agree to these terms and conditions. If you do not agree, you should not use this site. These terms and conditions may be changed or updated from time to time.
Restrictions and Limitations of Liability
Jacaranda Clubhouse does not warrant the accuracy, adequacy, reliability or completeness of the information and materials in this website and expressly disclaims liability for errors or omissions in such information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.
Jacaranda Clubhouse does not make any representation, warranty or endorsement of any of the products, services or information provided in this website. This disclaimer shall take effect to the fullest extent permitted by law.
This site may be linked to other sites that are not maintained by Jacaranda Clubhouse. Jacaranda Clubhouse is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement by Jacaranda Clubhouse of the sites. Jacaranda Clubhouse makes no representations whatsoever about any other website which you may access through this one.
Donations General Terms
Donations to Jacaranda Clubhouse of $2 and over may be tax deductible. This is identified online and will also appear on your tax receipt. Ongoing monthly donations may also be tax deductible and will be receipted at the end of the financial year.
Disputes and Refunds
All complaints, grievances and disputes will be treated seriously, quickly and in a timely manner, having due regard to procedural fairness and confidentiality. All parties are required to participate in the dispute resolution process in good faith. If you believe that there has been an error with your donation, you should notify us directly on (07) 3281 0344 and confirm that notice in writing or by email at info@jacarandaclubhouse.com.au as soon as possible so that we can resolve your query quickly. Any issues should be directed to Jacaranda Clubhouse in the first instance so that we can attempt to resolve the matter. If you are not satisfied with the outcome you can still refer it to your financial institution which will obtain details of the disputed transaction and may lodge a claim on your behalf.
Monthly Donations
Your obligations
It is your responsibility to ensure that there are sufficient clear funds available in your account. You should check your account statement to verify that the amounts debited from your account are correct.
Online Shop Products
Online shopping general terms and methods of payment
All website orders must be paid by VISA, MasterCard, American Express or Diners Club. The cost of recovering any default of payments will be borne by the customer. The goods remain the property of Jacaranda Clubhouse until full payment is received.
Prices are quoted in Australian dollars.
All prices are correct at the time of online publication. Prices are subject to change without notice. We reserve the right to rectify prices quoted in the invoice, if found to be incorrect.
Pricing
Prices are negotiable for bulk orders. Please contact us at (07) 3281 0344 or email to info@jacarandaclubhouse.com.au
Products attract GST and this component will be identified on your tax invoice.
Delivery costs
Some large, bulky or heavy orders may require an adjustment to quoted delivery costs. If this is the case we will contact you prior to shipping to finalise the order and arrange shipping. Alternatively, you may prefer to email details of the products required prior to purchase and we will provide a final freight cost.
Delivery – products
Please note that orders within Australia are sent via Australian Post. All Australian orders should include a daytime delivery address and contact details.
International orders are sent by standard Post unless otherwise requested. Additional charges may apply.
Delivery delays
All items are promoted in good faith to be available at the time of ordering. Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in dispatching your order we will contact you to advise you of the reason for the delay.
Returns and refunds
Please contact us for refunds and returns by phone on (07) 3281 0344 or email to info@jacarandaclubhouse.com.au before returning goods.
Goods returned must be in their original packaging.
Any claim for incorrect shipment, faulty or damaged goods on delivery, must be made within five (5) working days of receipt of goods.
Goods will be accepted for credit or replacement at the sole discretion of Jacaranda Clubhouse. Delivery and packaging charges are not refundable unless as a result of our error.
Feedback and complaints handling procedure
Jacaranda Clubhouse welcomes feedback and attends to all complaints promptly. Please call (07) 3281 0344 or email info@jacarandaclubhouse.com.au
Contact
If you wish to notify us in writing about anything relating to this agreement, you should write to:
Jacaranda Clubhouse regular donation
PO Box 939
IPSWICH QLD 4305
Office Tel: (07) 3281 0344
Email: info@jacarandaclubhouse.com.au
Our street address is:
Shop 4 Nolan’s Plaza
44 East Street
Ipswich QLD 4305